---
title: The Digital Project | FAQs
---

![Screenshot 2024-02-05 113007](https://www.thedigitalproject.com.au/hs-fs/hubfs/Screenshot%202024-02-05%20113007.png?width=300&name=Screenshot%202024-02-05%20113007.png)

# Frequently Asked Questions

#### Getting Started

Are you a Microsoft Certified Partner?** Yes we are a Microsoft Gold Partner, and certified ISV partner for business application development. We build apps ready to deploy on the Power Platform of Dynamics 365.

What licenses are required?**

There are 2 options for licensing:

Option 1: Power Apps Premium + P1 + Power BI

Option 2: D365 Project Operations + Power Bi

How are the solutions deployed?**

All applications are deployed as managed solution files into your Microsoft cloud in a dedicated dataverse environment. You can request our deployment guide to get started.

How long does it take to deploy?** Deployment can all happen within 1 working day (assuming the environments, user accounts are provisioned)

#### Architecture & Design

Can you integrate with our finance platform?**

Yes - we have built in from day 1 csv import, and connectors that we can run to import from your finance platform

Where is the data stored?** In your Microsoft cloud in dataverse (in power platform or Dynamics 365)

Do you host any third party content?**

No. The solutions are deployed into your Microsoft cloud with no connection outside your tenant.

Can we integrate our scheduling tools?** Yes - we can run a connector to synchronise data from your preferred scheduling tools.

#### Implementation Services

Whats involved an implementation?** Our skilled team of specialists will help you plan the discovery, development and launch of your solution.

Can you assist us with migrations?** Yes - we offer free migrations for Project Online customers, and if we can get data into csv format we can run migration for free.

Can you offer and fascilitate training?**

Yes - we have pre-created video's and guides for all applications. We can also offer tailored training.

How long does an implementation take?** We can have your solution up and running within weeks to months - depending on the volume of end users and requirements.

#### Support & Hypercare Services

Can you offer a full managed solution on an SLA agreement?** Yes - there are options to include a complete outsourced managed services of all our applications, leveraging our 24/7 help desk.

Do you offer hypercare?** Yes - we offer a variety of support and hypercare tailored to meet your needs.

Can you support other solutions?** Yes - our team support the suite of D365 and the Power Platform.

How are future releases managed?** Our customer success team will reach out to you throughout your subscription for upgrades to your existing solution.

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