Frequently Asked Questions
Getting Started
Are you a Microsoft Certified Partner?
Yes we are a Microsoft Gold Partner, and certified ISV partner for business application development. We build apps ready to deploy on the Power Platform of Dynamics 365.
What licenses are required?
There are 2 options for licensing:
Option 1: Power Apps Premium + P1 + Power BI
Option 2: D365 Project Operations + Power Bi
How are the solutions deployed?
All applications are deployed as managed solution files into your Microsoft cloud in a dedicated dataverse environment. You can request our deployment guide to get started.
How long does it take to deploy?
Deployment can all happen within 1 working day (assuming the environments, user accounts are provisioned)
Architecture & Design
Can you integrate with our finance platform?
Yes - we have built in from day 1 csv import, and connectors that we can run to import from your finance platform
Where is the data stored?
In your Microsoft cloud in dataverse (in power platform or Dynamics 365)
Do you host any third party content?
No. The solutions are deployed into your Microsoft cloud with no connection outside your tenant.
Can we integrate our scheduling tools?
Yes - we can run a connector to synchronise data from your preferred scheduling tools.
Implementation Services
Whats involved an implementation?
Our skilled team of specialists will help you plan the discovery, development and launch of your solution.
Can you assist us with migrations?
Yes - we offer free migrations for Project Online customers, and if we can get data into csv format we can run migration for free.
Can you offer and fascilitate training?
Yes - we have pre-created video's and guides for all applications. We can also offer tailored training.
How long does an implementation take?
We can have your solution up and running within weeks to months - depending on the volume of end users and requirements.
Support & Hypercare Services
Can you offer a full managed solution on an SLA agreement?
Yes - there are options to include a complete outsourced managed services of all our applications, leveraging our 24/7 help desk.
Do you offer hypercare?
Yes - we offer a variety of support and hypercare tailored to meet your needs.
Can you support other solutions?
Yes - our team support the suite of D365 and the Power Platform.
How are future releases managed?
Our customer success team will reach out to you throughout your subscription for upgrades to your existing solution.